Welcome to Fit In Dress’s FAQ section! We’ve compiled answers to your most common questions about our stylish, size-inclusive fashion. Whether you’re shopping for beach cover-ups, maternity wear, or the perfect swimsuit, find all the details below.

Product Questions

What types of clothing does Fit In Dress specialise in?
We specialise in confidence-boosting women’s fashion including:
  • Beach cover ups and swimwear (bikinis, tankinis, swimsuits)
  • Summer essentials (dresses, jumpsuits, playsuits)
  • Comfortable basics (camisoles, vests, t-shirts, tops)
  • Maternity wear designed for style and comfort
  • Versatile pieces like tunics and skirts
Do you offer size-inclusive options?
Absolutely! We’re proud to offer a range of sizes from petite to plus-size, including specially designed tummy-control swimwear and adjustable pieces like our convertible dresses.
How should I choose between swimwear styles?
Consider your comfort and coverage preferences:
  • Bikinis/Tankinis: Perfect for mix-and-match styling
  • Swimsuits: Offer more coverage and support
  • Tummy-control styles: Provide smoothing silhouette
Pro Tip: Order multiple sizes to find your perfect fit – you can easily return what doesn’t work!

Ordering & Payment

What payment methods do you accept?
We accept all major payment options:
  • Visa
  • MasterCard
  • JCB
  • PayPal
Is my payment information secure?
Your security is our priority. We use industry-standard encryption for all transactions and never store your full payment details.
How can I get free shipping?
Enjoy free standard shipping on all orders over £50 using EMS. For smaller orders or faster delivery, we offer express shipping for £12.95 via DHL or FedEx.

Delivery Information

Where do you ship to?
We deliver worldwide to most countries (excluding some Asian and remote areas). Our carriers ensure reliable delivery to your doorstep.
How long will my order take to arrive?
Processing: 1-2 business days (we hand-check each item)
Express Shipping: 10-15 days after dispatch (DHL/FedEx)
Standard Shipping: 15-25 days after dispatch (EMS for £50+ orders)
Will I receive tracking information?
Yes! You’ll receive dispatch notification with tracking details via email. Our express shipping offers full visibility from warehouse to delivery.
Do I need to sign for delivery?
For security, all packages require signature upon delivery. This ensures your fashion finds arrive safely.

Returns & Exchanges

What’s your return policy?
We offer easy returns within 15 days of receipt:
  • Items must be unworn with original tags attached
  • UK customers receive prepaid return labels
  • International returns may incur shipping fees
How do I initiate a return?
Simply log into your account portal to start the return process. For hygienic reasons, swimwear must have protective liners intact.
When will I receive my refund?
Refunds are processed within 5-7 business days after we receive your return. The original payment method will be credited.
Do you offer exchanges?
We currently don’t offer direct exchanges. For a different size or color, please place a new order and return the original item.

Account & Customer Service

How do I contact customer service?
Our style advisors are happy to help at [email protected]. We typically respond within 24 hours.
What’s your company address?
Fit In Dress Sales
33 Eastham St
Lancaster, GB LA8E 4IR
Can I modify my order after placing it?
We process orders quickly to get your fashion to you ASAP. If you need to modify an order, email us immediately at [email protected] and we’ll try our best to help.
Still have questions? Our fashion-forward team is always here to help you find your perfect fit. Email us at [email protected] for personalised style advice or delivery assistance.